The main thing people need to realize is that everyone here is free help. The one thing I've learned from doing my own thing is that it's hard to keep people interested in continuing to use up their time doing something they no longer have interest in for free. This includes testers, coders etc. Which is pretty obvious given the current status of the staff from what I have noticed. The suggestions of going public like BC and other mods with the builds is a great idea given the current active status of the testers. I think there is only 1-4 people still around, even then though, it's just easier to throw them at a mass amount of people to get every bug possible. Do mind that this is no way a bash on the inactive staff (coders/testers), I'm expressing the opposite.
The communication part has already been addressed. But in the end though, it is still free service, you have no right to bash someone if they don't hold up to your demands and expectations. Frustration though is understandable but respect must still be upheld.
I'm all for the open builds using jenkins. I'm all for communication if needed. I'm all for better bug report management. I'm all for coders being able to help with load (richardg has been doing an amazing job with this).
As you can see, I'm for anything that can help the IC2 project grow as it has been a major part of my Minecraft career. Alblaka and I have had a long history and things have come a long way since the first SMP build and crashing entire server nodes while we crammed 100 people into a small server on day 1. If you think the current server status is the 'worst ever', then you are new to the IC scene. I'd be willing to help out with accomplishing these suggestions except the coding part as I'm no coder. But if it comes to hosting jenkins, hosting different tools needed for bug reports etc I can help. Suggestions are a great tool for any project, but going about the correct way of expressing those suggestions is the right way to go about it. That is my only beef with this thread.
(Posted while out of town)